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Blog 5: Do you know how to give feedforward?

Writer: Saria NixonSaria Nixon

Updated: 7 days ago


Feedforward
Feedforward

Balancing leadership with a growth mindset, understanding the lessons from receiving feedforward, and applying these insights to one's leadership style are crucial for effective and adaptive leadership.


Balancing Leadership and a Growth Mindset

Leadership and a growth mindset are complementary concepts that, when combined, can lead to significant personal and organizational growth. A growth mindset, as defined by Carol Dweck, is the belief that abilities and intelligence can be developed through dedication and hard work (Dweck, 2006). Leaders with a growth mindset are more likely to embrace challenges, persist in the face of setbacks, and see effort as a path to mastery.


Embracing Challenges

Leaders with a growth mindset view challenges as opportunities to learn and grow. They encourage their teams to take on difficult tasks and support them through the process. This approach not only fosters a culture of continuous improvement but also builds resilience within the team (McKinsey & Company, 2024). By embracing challenges, leaders can drive innovation and adaptability in their organizations.


Encouraging Learning and Development

A key aspect of balancing leadership with a growth mindset is promoting continuous learning and development. Leaders should provide opportunities for their team members to acquire new skills and knowledge. This can be achieved through training programs, workshops, and encouraging a culture of curiosity and experimentation (Westover, 2024). By investing in their team's development, leaders can enhance overall performance and job satisfaction.


Providing Constructive Feedback

Constructive feedback is essential for growth. Leaders with a growth mindset focus on providing feedback that is specific, actionable, and future-oriented. This type of feedback, known as feedforward, emphasizes what can be done differently in the future rather than dwelling on past mistakes (Goldsmith, 2009). By adopting a feedforward approach, leaders can help their team members develop and improve continuously.


Lessons Learned from Receiving Feedforward

Feedforward is a powerful tool that shifts the focus from past performance to future potential. It involves providing suggestions for improvement rather than criticizing past actions. The process of receiving feedforward can teach leaders several valuable lessons.


Focusing on Future Improvement

One of the primary lessons from receiving feedforward is the importance of focusing on future improvement. Traditional feedback often centers on what went wrong, which can be demotivating. In contrast, feedforward encourages individuals to think about how they can improve and what steps they can take to achieve their goals (Hirsch, 2017). This positive approach can boost motivation and engagement.


Encouraging Openness and Collaboration

Receiving feedforward fosters a culture of openness and collaboration. When leaders are open to receiving suggestions for improvement, it sets a positive example for their team. It encourages a two-way dialogue where team members feel comfortable sharing their ideas and feedback (Koenig, 2023). This collaborative environment can lead to better decision-making and innovation.


Building Trust and Psychological Safety

Feedforward can also help build trust and psychological safety within a team. When leaders show that they value and act on the suggestions they receive, it demonstrates their commitment to continuous improvement and respect for their team members' input (Goldsmith, 2009). This trust can enhance team cohesion and performance.


Applying Feedforward to Leadership Style

Integrating the principles of feedforward into one's leadership style can lead to more effective and adaptive leadership. Here are some strategies for applying feedforward to leadership.


Setting Clear Goals and Expectations

Effective leaders set clear goals and expectations for their team. By using feedforward, leaders can provide guidance on how to achieve these goals and what behaviors or actions will lead to success (Koenig, 2023). This clarity helps team members understand their roles and responsibilities and aligns their efforts with organizational objectives.


Encouraging Continuous Improvement

Leaders should foster a culture of continuous improvement by regularly seeking and providing feedforward. This involves creating opportunities for team members to reflect on their performance and identify areas for growth (Hirsch, 2017). By making feedforward a regular part of the leadership process, leaders can ensure that their team is always striving to improve.


Practicing Active Listening

Active listening is crucial for effective feedforward. Leaders must listen to their team members' suggestions and concerns without judgment. This involves being fully present in conversations, asking clarifying questions, and showing empathy (Westover, 2024). By practicing active listening, leaders can build stronger relationships with their team and gain valuable insights.


Celebrating Progress and Success

Recognizing and celebrating progress is an important aspect of applying feedforward. Leaders should acknowledge the efforts and achievements of their team members, no matter how small (Goldsmith, 2009). This positive reinforcement can boost morale and motivate the team to continue striving for excellence.


Conclusion

Balancing leadership with a growth mindset, learning from the process of receiving feedforward, and applying these insights to one's leadership style are essential for effective leadership. Leaders who embrace challenges, encourage continuous learning, and provide constructive feedforward can foster a culture of growth and innovation within their organizations. By focusing on future improvement, encouraging openness and collaboration, and building trust, leaders can create a positive and productive work environment. Integrating feedforward into leadership practices can lead to more adaptive and impactful leadership, ultimately driving organizational success.


References


Dweck, C. S. (2006). Mindset: The new psychology of success. Random House.


Goldsmith, M. (2009). What Got You Here Won't Get You There: How Successful People


Become Even More Successful. Hyperion.


Hirsch, J. (2017). The Feedback Fix: Dump the Past, Embrace the Future, and Lead the Way


to Change. Rowman & Littlefield.


 
 
 

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